Contact Us

For answers to common questions, check out our FAQs first. You’ll find helpful information about tickets, memberships, sessions and more. just click the FAQs button on the right. If you still need a hand after that, feel free to get in touch and we’ll be happy to help.

Simply log in to your account on our website, go to Orders, select your session and follow the prompts to cancel your ticket or place it on credit for a future visit.

If you’re unable to make the change online yourself, we’ll always do our best to help. Please contact us at least 24 hours before the session via email.